I got this letter from Teleblend support today. So, I’m just going to post the whole letter here so that you can have all of the information I have on Teleblend.

Dear Valued TeleBlend Customer,

Thank you for contacting our support team.

We have received your inquiry and would like to take this opportunity to update you on a few open issues as well as provide the answers to several commonly asked questions.

1. We are currently working to initiate voicemail service for all new subscribers. We expect that it will be online soon and we will send an email out to all customers once it is available. We will also provide instructions on how to setup and use your voicemail. Please review the network status on our web site for additional updates.

2. International calling is currently available in only a limited capacity. We are currently working to increase capacity for this service and expect to be able to do so within the next day or so. Please review the network status on our web site for additional updates.

3. If you are experiencing problems making or receiving phone calls, please unplug your device from the power. Please wait 1 minute and then plug it back in. This will force the device to re-register with the server and your service should be restored.

4. If you service is working, but there is a red light blinking, please unplug the device from the power. Please wait 1 minute and then plug it back in. This will force the device to re-register with the server and your service should be restored. If the red light continues to blink, please try to make and receive calls. The red blinking light should not interfere with the operations of your phone.

5. Many of you have asked about our pricing plans. Our price is $12.95* per month. You may also transfer your additional or virtual numbers to TeleBlend for an additional $4.99* per number per month.

6. We will honor your original service term with SunRocket with the promotional price of $12.95*. After your service term expires, your service will increase to the very low price of $19.95* per month.

*All prices are subject to local and state taxes and surcharges that vary by locality and state.

If you still have questions, you may review many other commonly asked questions by visiting us online at http://myteleblend.net. We are continuously updating and adding new commonly asked questions, so check back often.

If you haven’t already, we encourage you to transfer your service as soon as possible to TeleBlend. You may do so online at http://myteleblend.net.

Due to the overwhelming response to our offer we are currently running at full capacity. We are doing our best to answer questions as quickly as possible. We hope this update has answered your question but if we did not or if you still cannot find the answer to your question on our web site, please open a new ticket so that we may assist you as quickly as possible. You can open a new ticket by visiting http://myteleblend.net and click on Support.

Also, please note, you may contact one of our support representatives by calling 877-252-4548. Due to the huge response from former SunRocket customers, our hold times are longer than normal.

Thank you for choosing TeleBlend as your VoIP provider. We are excited to be able to offer quality service to all former SunRocket customers.

Your TeleBlend Support Team

If you have any information on Teleblend, drop me a line.

Spiderman

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This entry was posted on Wednesday, July 25th, 2007 at 12:06 am and is filed under Teleblend. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.